Vouchers Policy

We require 24 hours notice for cancelling an appointment using Spa voucher. No shows will forfeit the voucher
The voucher is valid until the date mentioned on the voucher
The voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only.
Strictly no extension of the expiry date from the date of issue will be allowed
The management retains the right to reject any voucher that has been tampered with or found in any way unacceptable.
We are not responsible if a Gift Voucher is lost, stolen, damaged or destroyed and no replacement will be.