Knowledge – The Oriental Spa

Knowledge base

Introduction

Always check the price list before giving price to client because it get’s updated often. If it is not on the price list we do not do it.

Forms

Job card form

Click here to download form : form

Rules and Procedures form

Click here to download form : form

Collections Form

Click here to download form : form

Things to do when you open the shop

1. Google Keeps

2. Daily check-in fom

3. Check emails & WhatsApp

4. Count Cash/ Float

Admin work

1.Creating a quotation

2. Download and send to client

When a client has paid

1. Convert quotation to invoice

3. Record payment

2. Send to client

4. Create job card

5. Send to the group

Administrator

This sections is only for the administrator

1. Add to Client list

2. Create a WhatsApp group

3. Monitor / update list

4. Send approval form

5. Get print ready files

6.Send files to printing department

Outstanding balance

1. Notify client that prints are ready

2. Record outstanding balance

3. Take picture & notify admin

Collection

1. Client must sign collection form

Collection form

Give us a review on Google

Google link

Knowledge base

Introduction

Forms

Things to do when you open the shop

1. Google Keeps

2. Daily check-in fom

3. Check emails & WhatsApp

4. Count Cash/ Float

Admin work

1.Creating a quotation

2. Download and send to client

When a client has paid

1. Convert quotation to invoice

3. Record payment

2. Send to client

4. Create job card

5. Send to the group

Administrator

1. Add to Client list

2. Create a WhatsApp group

3. Monitor / update list

4. Send approval form

5. Get print ready files

6.Send files to printing department

Outstanding balance

1. Notify client that prints are ready

2. Record outstanding balance

3. Take picture & notify admin

Collection

1. Client must sign collection form

Give us a review on Google

Things to do before you close the shop

1. Count cash for the day

2. Record on daily reporting

3. Charge phones & switch off computer